The Strategy Behind the Magic Message
A major part of strategic communication is crafting the most effective message for the target audience using the most effective communication outlet. Research becomes a major part of the planning process when choosing a target audience and determining how to reach that target audience, but how exactly does one craft that “magic message” to get target audience members to achieve a certain goal set by the organization? The strategy to crafting the most effective message is knowing what the target audience wants or needs, and knowing how to reach them with a message that correlates to their desires. The tricky part is, however, that most people do not know exactly what they want or need when it comes to a product or service. A quote by Henry Ford explains this notion by saying, “If we asked the public what they wanted, they would have said ‘faster horses’.” Instead of directly asking the public what they want, organizations have two more effective options for pleasing their tar